Enterprise Service – ESM

Integrate all organizational services and requests into a single cloud-based solution. Powered by AI, configurable forms, intelligent routing, and analytics dashboards, this enterprise service management software eliminates communication silos, automates repetitive tasks, and provides insights to drive continuous improvement and strengthen corporate governance.

Global compliance recognized by the market

Requester | Ticket opening portals

SLA tracking

Asset change control

Knowledge base overview

Kanban - Execution of activities | Agile method

Management portals

Success cases

FIEAM

FIEAM automates SSC management with SoftExpert solution and reduces time by 50%

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Famap

Famap boosts productivity by 50 percent by managing preventive and corrective actions with SoftExpert’s solution

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Petrovina Sementes

In just 10 days, Petrovina automated IT workflows, integrated SAP, and reduced service time by 45% with SoftExpert Suite.

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+3.000.000
users
+300
partners
+50
countries

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