Hyundai drives innovation and streamlines audits with SoftExpert

With agile workflows and instant access to over 5,000 documents, Hyundai has eliminated rework, enhanced security, and transformed their audit processes. By automating their innovation program, with more than 15,000 ideas submitted, the company reduced paper usage by 80%, driving productivity and efficiency across the entire operation.

This success story highlights Hyundai Brazil’s nearly decade-long partnership with SoftExpert, which has delivered significant advances in quality management and process optimization.

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The implementation of SoftExpert Suite automated the “My Brilliant Idea” innovation program, enabling real-time access to data through dashboards and cutting paper usage across the plant by 80%. The system has already registered over 15,000 ideas, supported by streamlined workflows. What once took days—submitting and approving ideas—can now be completed in just minutes, eliminating manual tasks, reducing delays, and allowing real-time tracking of every step.

In addition, centralizing more than 5,000 digital documents across 30+ departments has eliminated rework and improved information reliability. Audit processes were also transformed: what previously required time-consuming manual searches through paper and spreadsheets is now simple and fast, with everything organized and linked in the platform. By integrating nonconformity management with action plans, Hyundai also speeds up problem resolution while ensuring consistent compliance with the industry’s high-quality standards.

"SoftExpert moved us from a scenario of rework to one of control, traceability, and agility, everything the automotive industry demands.” Fernanda Zucoloto - Quality Assurance Manager at Hyundai Motor Brazil

Welcome to SoftExpert ICM

Track and organize new ideas efficiently

Provide an external portal for structured request submission

Capture and document ideas through a standardized form

Automate and optimize evaluation and approval workflows

Manage and oversee product change requests effectively

Monitor and control project timelines with a Gantt chart